Your health journey starts with us

Our Services

At Crown Family Medical, we pride ourselves on offering a comprehensive range of health care services designed to meet the diverse needs of our community in Wollongong. As a premier medical centre, we operate as a private billing facility, ensuring top-quality care with fees detailed in the schedule below.

What sets us apart? Our doctors dedicate extra time to each patient, ensuring thorough and personalised care. We also welcome walk-ins and always have availability for appointments, making it easy to access the care you need when you need it.

For exceptional family medical care in Wollongong, trust Crown Family Medical. We invite pensioners and overseas students to contact our reception to book an appointment and experience our commitment to your health and well-being.

Request your next appointment online; it's easy!

Discover a Healthcare experience centered around you

Forget impersonal healthcare. We place you at the heart of everything. Compassion fuels our care, excellence guides it, and integrity builds trust. This isn’t just treatment, it’s a partnership towards your well-being. Discover healthcare tailored to you, with the human touch woven into every step.

Frequently asked questions

Should you have any further questions, please check out our patient information page or contact our reception team.

02 4217 5111

Opening Hours:

Monday to Friday: 8.00 am to 6.00 pm.
Saturday: 8.00 am to 1.00 pm.
Closed Sundays and Public Holidays.

Appointments

You can either make an appointment or walk in to see any of the GPs. However, it is recommended that you make an appointment if you are seeing a Specialist Doctor or if you require a longer consultation.

Normal appointments are about 15 minutes long. However, you can request a Long consultation (30 minutes) if you have complex or multiple issues, or if you need an employment-related medical examination.

You can book an appointment online, by phone, or by walking in to the clinic.

We are open Monday to Friday from 8.00 am to 6.00 pm, and Saturday from 8.00 am to 1.00 pm. We are closed on Sundays, and public holidays.

New Patients

When you book your appointment online, please complete the New Patient Registration Form. You can find the form during the online booking or through the link sent in the SMS after your appointment is confirmed.

Fees

We operate on a private billing basis for all GP consultations. This means consultations are privately billed, requiring full payment at the time of your appointment. You can subsequently claim a Medicare rebate for your consultation. Consultation costs will vary based on appointment duration. For further details, please reach out to our reception.

Specialist Doctor consultations are private billing, which means that you will need to pay the full fee at the time of your appointment. You can then claim a Medicare rebate from your private health insurance. The cost of consultations will vary depending on the specialist and the length of the appointment. For more information, please contact our reception.

If you miss your appointment without notice, you will be charged a non-attendance fee of $50.00. Please be sure to cancel your appointment at least 24 hours in advance if you are unable to make it.

We accept cash, credit cards, and debit cards. Please note that there is a 1.5% surcharge for credit card payments for in-person visits and a 1.7% surcharge for both credit and debit card payments for telehealth appointments.

If you don’t have a valid Medicare card, or if your consultation is not covered by Medicare, you will need to pay the full fee for your appointment. Please see our Non-Medicare Fees list for more information.

Should you have any further questions, please check out our patient information page or contact our reception team.

02 4217 5111

Opening Hours

Monday to Friday: 8.00 am to 6.00 pm.
Saturday: 8.00 am to 1.00 pm.
Closed Sundays and Public Holidays.